CUSTOMER CARE POLICY STATEMENT

Prestige Performance Ltd endeavours to provide outstanding levels of service to all our customers. It is our intention to ensure that every customer can expect the highest quality of workmanship, be treated in a courteous and friendly manner and be assured that their vehicle is in the best hands possible.

To ensure we achieve this, continual investment has been made in our facilities, equipment and training, our staff are fully trained and use the latest and best quality equipment on the market.

In recognition of the quality standards we achieve we are also a member of The Retail Motor Industry Federation and have been accredited as a Bosch Car Service centre by Robert Bosch Ltd, tp qualify for these accolades we receive regular audits of our business to ensure we continue to meet with the highest standards in the automotive service and repair industry.

At Prestige Performance Ltd we fully appreciate the environment around us and would like to keep it this way, hence, we ensure we comply with environmental legislation, all the waste oils, fluids, filters etc that are removed from your vehicle are disposed of in a responsible manner.

As a proactive business, we are continuously seeking to make improvements and we fully recognise that the future success of our company relies upon us ensuring our customers are happy.

Our objective is to provide you with the highest standard of customer service at all times. However we are only human and recognise that things can go wrong occasionally and when this occurs we are committed to resolving matters promptly and efficiently.

If you are dissatisfied in any way with the service you have received, any concerns or queries you may have should be brought to the attention of Barry Collett